FAQ

INSTALLATION

What to consider when installing side panels and how to install them?

The side panels are usually wider than the cabinet itself. This is to cover the carcass itself, the thickness of the front (door) plus a few mm to be able to adjust the panel to the wall/floor which often turns out to be uneven. Side panels can always be customized by cutting the sides facing the wall or floor. If you are customizing side panels yourself, please take for a count that often they have to be adapted to the uneven floor, the wall, and the carcass itself. It must be considered that it is not always worthwhile to order side panels in exact measurements without having to adapt on-site as well. Side panels should be mounted from the inside of the cabinet using mounting screws. Screws do not come with side panels, so we recommend using very common mounting screws that can be purchased in places like Screwfix or B&Q. It is important not to use too long screws to avoid screws passing through the side panels. Side panels are 12mm thick. If you have no experience in joinery work, we always recommend using professionals for the best possible result.

Please could you tell me about the dismantling and assembling of fronts and how to accurately take measurements?

If you are a general handyman and feel competent in taking measurements, it’s likely that you’ll be able to change the fronts of your cabinets. However, if you are struggling or don’t feel confident in doing so, our advice is to contact your local carpenter, building company or kitchen fitter who will be able to fit the replacement kitchen cabinet fronts without any hassle.

What do I need to know when mounting the side panels and how to install them?

The side plates are usually wider than the frame. This is to cover the frame and the thickness of the front + a few mm to be able to adapt in relation to the wall/floor which often turns out to be skewed.  Sides can always be adjusted by cutting the ends that goes against the wall or floor. Since the side is adapted to both wall, floor and frame, it is not always possible to attach the side perfectly to the mm without having to adjust it in place by cutting it a little where needed. The side must be mounted from the inside of the carcass, using mounting screw. Screws and hinges are not included so these must be purchased separately. Do not use screws that are to long to not risk it goes all the way through. If you do not have experience in carpentry, we always recommend that you use proffessional workers for best result.

Does Noremax provide an installation manual for their fronts?

Not for the main carcasses. You need to follow IKEA’s instructions since Noremax products are adapted to IKEA’s concept. Since our door’s thickness may be different from IKEA’s doors, please make sure that used hinge screws (even the ones purchased at IKEA) are not longer than the thickness of our doors to avoid disappointment. Noremax won’t be able to accept claims for damages caused by screws passing through the door.

Please note, the main difference in installing side panels is that they need to be attached to the existing sides of your carcasses and screwed in from the inside of the cabinets. This will also apply to any fillers made of our side panels. However, we will provide manuals for standard PAX side panels, Besta plinth, and for our legs.

Are all doors/drawers made with holes for hinges and come with hinges and screws like IKEA’s parts?

All Noremax standard fronts come with pre-drilled hinge holes. Screws and hinges will need to be purchased separately at IKEA. The plinth is the only part that comes with plinth clips. Clips are holding the plinth upright against cabinet bases by clipping onto the cabinet legs. Please be advised that if you use different screws than the ones provided with IKEAs hinges you need to make sure the length of those screws is no longer than the thickness of the fronts. Please note if you order customized doors the hinge holes placement will be the same as the original front size and not adapted to the new size. We can send the front without pre-drilled hinge holes if you wish us to do so (please let us know in advance). Alternatively, you can provide an exact drawing with a new hinge holes placement but there will be an additional charge for this service.

IKEA

Is METOD more expensive than FAKTUM?

The price is more or less the same. However, the finish you choose can affect the price

What’s the difference between Metod and Faktum?

To find out whether you have IKEA Metod or Faktum kitchen, simply check out the holes on the inside of your kitchen cabinet. The Faktum cabinets have one row of holes along the edge, while the Metod cabinets have two rows.

The Faktum plinth is 16 cm while the Metod plinth is 8 cm. You can also check the dimensions on the fronts; Metod has even numbers like 20, 40, 60 and 100 cm. The base cabinets have different heights as well; Metod has a height of 80 cm while Faktum has a height of 70 cm.

Do you have a guide for customizing my FAKTUM kitchen?

Yes. If you’re planning on renovating your FAKTUM IKEA kitchen, our customisation options can help bring a little bespoke beauty to your space and are all listed in our guide. The guide can be accessed here and details the range of doors, cabinets and drawers you can choose from and detailed pricing options for each product.

Can I still order fronts for my Faktum Kitchen?

Yes, you can order all Faktum fronts at Noremax as well as sides and plinths. Please note this applies to the latest Faktum kitchen series IKEA made. Any older Faktum series than the latest one may need some adjustments in drawer hinge holes layout.

Does Noremax fit all Faktum fronts?

Our fronts fit the latest version of Faktum from around 1996. All kitchens purchased earlier than this require specially sized drawer fronts. They have different dimensions on holes for drawer fronts and can have a groove at the bottom of the drawer. The rest of the fronts are equal to the latest Faktum series. Let us know if you have the older version and we will send drawer fronts without holes for hinges so you can adapt these at site. If you are unsure of which version you have, send us a photo on the back with measuring tape/ruler that shows the distance between the hole and edge.

Why doesn´t Faktum 40x13, 60x13 and 80x13 fit?

At one point, Ikea changed the drawer holes for Faktum – so that the drawer fits perfectly up side down but not in a normal direction. This is not noticable if you don´t have carved out grips and mainly applies to drawer fronts with the dimensions 40×13, 60×13 and 80×13. If you have chosen fronts with integrated grips, it is easiest to make new holes yourself by using an old front to see the placement of the new holes.

Do you have an IKEA Faktum drawer front 6.8 x 39 cm?

The smallest drawer fronts for the last Faktum series are 30 x 13 cm and 60 x 9 cm

Will Noremax fronts fit any FAKTUM kitchen?

Our fronts will fit the last version of Faktum series. This is from about 1996. Any Faktum kitchens before that will require your own adjustments to the drawers. They will have slightly different screw hole layouts and also may have a groove on the bottom of the drawer. The rest of the fronts will be the same as the last version of Faktum. Please let us know if your Faktum kitchen is an older version and we will send you blank drawer fronts for adjustments. If you are not sure which version of Faktum kitchen you have, please send us a picture of the back of one of your drawers.

My IKEA kitchen planner is showing a drawer front instead of the horizontal cabinet door, is that correct?

Yes. IKEA has started adding drawer fronts on the Metod kitchen planner in replacement of horizontal doors as these doors have different hinges adapted to drawer fronts. The old system had horizontal doors while now- when making a new quotation for the customer, we add drawer fronts that are adapted at spot.

Is the thickness of Noremax side panels the same as IKEA’s?

All our side panels are 12mm thick (except Linoleum – 14mm and Bamboo – 20mm) and almost all are made in Basic model. This is not IKEA’s standard thickness.

If you require a different thickness of the side panel this can be customized for you for an extra charge. The thickest we can make the side panel is 19mm.

ORDERING PROCESS

How do I pay for my order?

You can either pay by Bank transfer or PayPal. The order will not be sent to production until we have registered your payment and you have received a payment confirmation. If you do not hear from us within a week from payment,
please contact us for more information.

If you are ordering products which will require customization, you need to choose invoice payment option so we can make all necessary amendments to your order before we can send correct invoice.

Please note, if your customized products will need to be longer than our standard sizes and measuring more than 240cm, the shipping cost will raise by 25% as per our carrier tariff.

Can I return my products and get a refund?

All the fronts are produced for customer order, therefore they are not subject to refunds unless they are damaged in transit. Only kitchen handles are standard products that can be returned in the original packaging and refund can be issues

How do I measure fronts to avoid problems with incorrect measurements?

To avoid ordering the wrong sizes, you will need to measure both the width and height of the fronts you currently have. If you are struggling with this, Noremax recommend you contact your local carpenter who will be able to assist you.

Likewise, if you are buying a brand-new kitchen from Ikea minus the fronts, it is advisable to speak to a member of staff at Ikea who should be able to provide you with all the measurements and specifications that you’ll need.

What if my kitchen is not from Ikea? Can I still order fronts from Noremax?

Our standard kitchen front measurements are designed to fit Ikea kitchens however if you have another brand of kitchen, we are still able to help you. Noremax is able to produce custom made fronts for your kitchen, so do not hesitate in getting in touch. If you would like us to help transform your kitchen, you would need to firstly select the fronts you would like, and then provide a detailed list of all front measurements with exact information about the diameter and spacing of hinge holes/ drawer fixings.

In such instances, you would need to take full responsibility for the provided measurements and so it is recommended that you get the assistance of a professional carpenter or architect if required.

Please note: If you are interested in Noremax producing custom replacement kitchen cabinet fronts, you will need to submit your request via email to your local Noremax representative as this is classified as a special order.

DELIVERY

Is there a pick-up-point?

No, we do not have a pick-up-point as the fronts are sent directly from the factory in Norway to customers.

What's the delivery time?

Updated delivery times can be found at the top of first page on our web site

Does Noremax deliver to islands?

We do deliver to most common islands however, the delivery cost will be higher and the quotation will have to be obtained separately from the delivery company. Please contact us if you are seeking to order our products but are unsure if we can deliver to you and what the price will be.

DESIGN AND PRODUCT SPECIFICATIONS

Do the fronts come with hinge holes and holes for drawers just like IKEA’s fronts?

Yes, our fronts are produced just like the IKEA fronts with holes for hinges and drawers.

Will the Faktum drawer 60 x 9 cm have an engraved handle?

The drawer 60 x 9 cm doesn’t have adequate front space to accommodate the engraved handle for handless designs and will be sent blank.

What materials do Noremax use for each model and why do you choose them?

The majority of our fronts are made of high quality furniture board MDF. Sourced from natural raw materials, MDF is very durable and does not warp or crack. Even with extreme changes in humidity and temperature, there’s very little chance of damage to your cabinet doors. Made from very fine particles, MDF does not have noticeable grain which results in a better and smooth finish, especially when the board is painted.

In terms of the ranges we offer here at Noremax, the following fronts are made of MDF and then painted to produce a very smooth appearance; Basic, Instyle, Ontime, Elegance, Circle, Exit, Classic and Classic Style.

Our Nordic fronts are also made of MDF, but these fronts are then covered with ash veneer which highlights the beautiful natural structure of the wood. Depending on your personal preferences, these fronts can be painted, varnished or stained. Finally, our Classic Max fronts are made of ash wood rather than MDF and if desired, these too can also be painted, varnished or stained.

Are all parts finished with holes for hinges and screw fasteners like Ikea parts?

Yes. The front ends come just as Ikea fronts do, i.e. finished with holes ready for hinges and screw fasteners.

Are hinges included when ordering the fronts?

In the same way as for Ikea, there are no hinges included with our fronts.

We recommend going to Ikea which has the right selection of hinges that can be purchased separately.

What does left and right hinges mean?

For ease of reference, left means that the hinges are on the left side. In contrast, right means that the hinges are on the right side.

Is it possible to get the fronts delivered with the holes for the handles?

The front doors are delivered without holes to the handles to avoid mistakes.

The handles are mounted on the spot with a screw that is screwed through the back of the front.

Do you provide screws for handles?

Yes, screws come with the handles. The screws are adapted to the thickness of the front. Most of our fronts are 16 or 19 mm thick and you will get appropriate screws for them.

Can I mix door styles on the same furniture?

You can mix the doors providing they have the same thickness. Basic is 16 mm thick. Instyle, Ontime, Elegance, Classic are 19 mm thick. You can check out the info on the top of each style before considering mixing the styles. If you wish to mix styles, despite different thickness, we can usually solve this as well. Please contact us with a request and we will help you.

Is there a curing time for laquered fronts?

We use industrial varnish from Akzo Nobel, after 4 weeks this varnish is 100% hardened on the fronts. You can use the fronts when receiving them but take extra care when mounting to avoid damage and scratches. The smell of the color may feel a little strong when opening the package, but it disappears relatively quick with the help of airing out.

Will Noremax Classic designs have the frame on all fronts?

Our Classic, Classic Style and Classic Max models have a 7cm wide frame on the front. This will apply to all doors and drawers accept the below sizes:

60 x 10 cm (Metod)
30 x 13 cm (Faktum)
50 x 13 cm (Faktum)
60 x 9 cm (Faktum)
60 x 13 cm (Faktum)
80 x 13 cm (Faktum)

The above sizes don’t have adequate front space to accommodate the frame. They will be frameless but with the same thickness as the framed fronts. Side panels will also be delivered without a frame

Is METOD more expensive than FAKTUM?

The prices are more or less the same. However, the finish you will choose for your fronts may affect the price.

How many hinges do I need for my PAX wardrobe doors?

195 cm high PAX wardrobe will require 3 hinges per door

229 cm high PAX wardrobe will require 4 hinges per door

MAINTENANCE

How to clean Noremax products?

To keep your kitchen fronts, sides of cabinets, and other lacquered elements looking their best we advise that you use a soft, damp cloth to clean. If required, a mild detergent such as soap may be suitable. After cleaning, wipe dry immediately and thoroughly. It is important that you do not use any other chemicals; these can cause discoloration and act as an abrasive which will irreparably damage your fronts.

For more on how to clean our fronts, please see https://www.noremax.com/eu/principles-of-care/

How can I reduce damage to my fronts?

To maximise the lifespan of your cabinet fronts, it is important you follow instructions on how to reduce the risk of damage. All of our fronts are sprayed with a high quality lacquer but incorrect care could cause damage to the surface. Do not wash or scrub the cabinet fronts with strong chemical cleaning products as this can cause discolouration or damage to the surface. Special care should be taken when using your oven; always keep the oven doors shut when in use to prevent damage to the kitchen cabinet fronts caused by high temperatures. Similarly, you should also take care of the front on your dishwasher if you have one to reduce the water and steam affecting the kitchen cabinets.

COLOUR GLOSS & FINISHES

What Range of colours can I choose?

You can choose any colour you like, from Jotun, Farrow&Ball or NCS-code.

Does Noremax use the actual Farrow&Ball / Jotun paint to paint the fronts?

No. We use trusted custom paint made for the manufacturers which are mixed with your chosen gloss type (semi-gloss, satin, matte).

The colour is being created based on the NCS codes we have for Farrow&Ball and Jotun paints. They will provide the closest match possible to the original colour. A minor difference may occur between our paint and the original colours.

Can you match the colour of my existing kitchen or my wall colour?

If you are planning on remodelling only parts of your kitchen, there’s always a small risk that the colours will not match completely even if you provide the NCS colour. Unfortunately, due to the production of the fronts in batches, there’s a chance that the level of gloss and colour shade may differ from the rest of your kitchen. Several other factors can affect the colour of your kitchen cabinet’s fronts including exposure to the sun, chemical products used for cleaning, or the age of your existing kitchen as paint colours will discolour over time. To ensure your kitchen cabinets match 100% it is strongly advised that you change all fronts at the same time.

I only have the name of the colour from Ikea, what do I need to do to be able to order from Noremax?

To be able to order your replacement fronts, it is essential that you provide the NCS code for your chosen colour. We also accept any Jotun or Farrow & Ball colour. We have no information about Ikea’s colour codes, so a tip is to contact Ikea to find out the nearest NCS code. Note! Noremax does not take responsibility for incorrect colour codes, so it is important that you ensure that all information is correct when you send this to us. If you have difficulties in finding the right colour, you can always contact your local paint supplier for advice and tips. They can sometimes scan the colour you want and get the nearest NCS code for you. Be aware, however, that this will not be a 100 percent representation and some nuance differences may occur.

What types of gloss do you offer?

.matte ( 10% sheen)

.satin (20% sheen)

.semigloss (40% sheen)

Is there a curing time for laquered fronts?

We use industrial varnish from Akzo Nobel, after 4 weeks this varnish is 100% hardened on the fronts. You can use the fronts when receiving them but take extra care when mounting to avoid damage and scratches. The smell of the color may feel a little strong when opening the package, but it disappears relatively quick with the help of airing out.

Does the price include colour and gloss?

Yes, the price includes colour and semi-gloss. There’s an additional cost of 5% for satin and 10% for matte.

MEASUREMENTS AND CUSTOMIZATIONS

What if my kitchen is not from Ikea? Can I still order fronts from Noremax?

Our standard kitchen front measurements are designed to fit Ikea kitchens however if you have another brand of kitchen, we are still able to help you. Noremax is able to produce custom made fronts for your kitchen, so do not hesitate in getting in touch. If you would like us to help transform your kitchen, you would need to firstly select the fronts you would like, and then provide a detailed list of all fronts measurements with exact information about the diameter and spacing of hinge holes/ drawer fixings. In such instances, you would need to take full responsibility for the provided measurements and so it is recommended that you get the assistance of a professional carpenter or architect if required.

Please note: If you are interested in Noremax producing custom replacement kitchen cabinet fronts, you will need to submit your request via email to your local Noremax representative as this is classified as a special order.

How can your items be customized?

Each of our items, whether they are handles, storage, sideboards, or kitchen hardware can be customised at commercial standards. We understand that many of our customers want to inject some of their own personality and style into their home and all of our products carry a range of bespoke options to help empower you to own the home you envision.

This includes customising the finish of our handle range; the type of material that you wish to use for your doors or choosing the specific colour you would like for your item before it is delivered.

Are the measurements on the web site precise?

The measurements on site are (as Ikea also gives them) in whole CM’s. However, the actual measurements on the fronts themselves are usually made with negative tolerances. This is because there needs to be a tiny clearance so you are able to open the fronts without them touching. NB: If the measurement does not show full CM’s, please round up to the nearest CM’s. For example: 29,50 cm would be referred to as 30 cm.

Is it possible to get the fronts delivered with the holes for the handles?

The front doors are delivered without holes to the handles to avoid mistakes.

The handles are mounted on the spot with a screw that is screwed through the back of the front.

Is the thickness of Noremax side panels the same as IKEA’s?

All our side panels (except Linoleum and bamboo) are 12mm thick and almost all are made in Basic model. This is not IKEA’s standard thickness. If you require a different thickness of the side panel this can be customized for you for an extra charge. The thickest we can make the side panel is 19mm.

GENERAL

Do Noremax have a showroom?

Yes, we have showrooms in Oslo, Norway and Stockholm, Sweden.

In UK they collaborate with a couple of interior designers.

In Germany we do not have a Showroom yet.

Can you tell me a little more about Noremax?

We are a Norwegian manufacturing company that specialises in the production of custom elements for IKEA cabinets – primarily the METOD and FAKTUM brands. This also includes a wide selection of Pax wardrobe units and Bestasideboards. Choosing a Noremax front allows you to customise your new item, letting you select from a wealth of styles and a spectrum of unique colours – giving your IKEA-furnished home the bespoke, personal look that it deserves.

What range of products do you offer?

Our range covers all areas of your home. This includes fronts for your IKEA kitchen, a range of handles for your chosen designs and sideboards for your space. We also have a selection of fronts for wardrobes, shelves and storage systems.

Can I Buy Noremax products for a business?

Of Course. However, we do sell directly to consumers and are unable to provide Noremax products to companies who intend to sell our products on for their own profit. Noremax are not a corporate supplier and only sell for private consumption.

We accept a range of safe and secure payment options, including PayPal, Mastercard, and Visa.

Can I purchase a sample of Noremax products?

Absolutely – We encourage our customers to preview their future furniture by ordering a sample. The sample can be produced specifically for you and in your personalized colours and desired finish. We will post the sample to your chosen address so you can decide in your own home. Delivery time for samples: Approximately 1-3 weeks depending on product and distance.

Got another question?

If you have any additional bespoke needs or requirements, please do not hesitate to get in touch with a member of our team and let us know exactly what you need.

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