FAQ

Installation

Does Noremax offer products installation?

Noremax does not have its own assemblers. To avoid damage and scratches which may occur during assembly, especially on lacquered/painted fronts, we always recommend using a professional carpenter.

Installing fronts is done in the same way as installing IKEA fronts (except the side panels).

Based on customer’s opinions we do recommend the below installation companies in the UK:

Flat Pack Professionals – they carry installations in London, Essex, Hertfordshire, Kent & Sussex. The outside of these areas can be offered too but it’s subject to availability. You can visit their website flatpackprofessionals.co.uk or contact us to get a contact.

Flat Pack Professionals offers all our customers discounts on their services so please get in touch with [email protected] to receive a discount code.
Flat pack wizard which operates in Paisley, Glasgow, and Edinburgh (on request only). You can contact them via email at [email protected] or through us.

Please note that quotations for installation will be provided independently by the above companies. Noremax is not responsible for any of the works carried out.

Where can I find hinges? What are my options?

Noremax supplies replacement kitchen cabinet fronts and wardrobe fronts. Unfortunately, we do not sell hinges. If you require hinges for the Ikea Method system or Pax wardrobe, we recommend you buy them directly from IKEA.
Furthermore, if you require hinges for the IKEA Faktum system, we advise you to find a manufacturer who can produce these types of hinges as IKEA does not sell these systems anymore. In such instances, it is advisable to take note of how your cabinets operate, i.e., how you open the cabinets so you can find a suitable replacement.

You can take a look at BLUM fitting solutions designed, engineered, and made in Austria but sold widely in the UK. Blum used to provide IKEA with Faktum kitchen hinges.

Also, Noremax recommends finding a professional carpenter who can adjust Metod kitchen or even PAX wardrobe hinges, available to purchase at IKEA, modifying them to fit the Faktum system.

Of course, if you have an IKEA Faktum system and your existing hinges are not damaged, you’ll be able to reuse them when you choose to change the kitchen cabinet fronts.

Can I dismantle and assemble fronts myself?

If you are a general handyman and feel competent in taking measurements, you’ll likely be able to change the fronts of your cabinets. However, if you are struggling or don’t feel confident in doing so, our advice is to contact your local carpenter, building company, or kitchen fitter who will be able to fit the replacement kitchen cabinet fronts without any hassle.

What to consider when installing side panels and how to install them?

The side panels are usually wider than the cabinet itself. This is to cover the carcass itself, the thickness of the front (door) plus a few mm to be able to adjust the panel to the wall/floor which often turns out to be uneven. Side panels can always be customized by cutting the sides facing the wall or floor.

If you are customizing side panels yourself, please take for a count that often they have to be adapted to the uneven floor, the wall, and the carcass itself. It must be considered that it is not always worthwhile to order side panels in exact measurements without having to adapt on-site as well.

Side panels should be mounted from the inside of the cabinet using mounting screws. Screws do not come with side panels, so we recommend using very common mounting screws that can be purchased in places like Screwfix or B&Q. It is important not to use too long screws to avoid screws passing through the side panels. Side panels are 12mm thick.

If you have no experience in joinery work, we always recommend using professionals for the best possible result.

Does Noremax provide an installation guide for the fronts?

Noremax doesn’t provide the installation guide for the cabinet frames nor the fronts. Please follow IKEA’s installation instructions. Noremax products are adapted to IKEA’s concept and sizes.

Since the thickness of our doors may be different from IKEA’s doors, please make sure that used hinge screws (even the ones you bought from IKEA) are no longer than the thickness of our doors to avoid disappointment. Noremax cannot accept claims for damage caused by screws that have gone through the door or caused the damage.

Please note, the main difference when installing side panels is that they must be attached to the existing sides of your cabinet frames and screwed in from the inside of the cabinets.

When installing the plinth, either for the kitchen or wardrobe, please note that the wooden dowels provided by IKEA may not always perfectly fit the pre-drilled holes on the plinth. This is due to slight variations in dowels sizes. Please don’t push them in if they are too tight to avoid damage to the plinth and use smaller size dowels. Noremax won’t be accepting claims for damaged plinth if the dowels were forced in.

IKEA

Is METOD more expensive than FAKTUM?

The prices are more or less the same. However, the finish you will choose for your fronts may affect the price.

Can I still order fronts for my Faktum Kitchen?

Yes, you can order all Faktum fronts at Noremax as well as sides and plinths. 

Please note this applies to the latest Faktum kitchen series IKEA made. Any older Faktum series than the latest one may need some adjustments in drawer hinge holes layout.

What’s the difference between Metod and Faktum?

To find out whether you have IKEA Metod or Faktum kitchen, simply check out the holes on the inside of your kitchen cabinet. The Faktum cabinets have one row of holes along the edge, while the Metod cabinets have two rows.

The Faktum plinth is 16 cm while the Metod plinth is 8 cm. You can also check the dimensions on the fronts; Metod has even numbers like 20, 40, 60, and 100 cm. The base cabinets have different heights as well; Metod has a height of 80 cm while Faktum has a height of 70 cm.

Do you have an IKEA guide for FAKTUM kitchen?

Yes. If you’re planning on renovating your FAKTUM IKEA kitchen, our customization options can help bring a little bespoke beauty to your space, and you can check the IKEA guide that is accessed here. This will show you details for doors, cabinets, and drawers’ dimensions and door designs they have offered in the past.

Do you make fronts to Pax wardrobe systems?

Yes, we make hinged doors for PAX wardrobes. In addition, you can also purchase side panels and plinths.

How many hinges do I need for my PAX wardrobe doors?

195 cm high PAX wardrobe will require 3 hinges per door

229 cm high PAX wardrobe will require 4 hinges per door

My IKEA kitchen planner is showing a drawer front instead of the horizontal cabinet door, is that correct?

Yes. IKEA has started adding drawers front on the Metod kitchen planner in replacement of horizontal doors as these doors have different hinges adapted to drawer fronts. You will still receive the horizontal door and when we will be quoting you based on your IKEA planner, we will also add a horizontal door to the quotation, not a drawer.

Will the Noremax fronts for Faktum kitchens have the same hinge holes layout?

Yes, but this will apply only to the latest Faktum series (2008/2009 and later). The older versions will require adjustments to be done on drawer fronts 13cm high, either:

– new holes to be drilled on site to fit the customer’s fitting system
– drawer slides adjustment to be done (move them up slightly)

The latest drawer fitting system is called “Rationell” and those will fit drawer holes perfectly.

*** Please note that hinge holes for older Faktum series doors should be ok but there might be some slight adjustments required too.



Ordering process

How do I pay for my order?

You can either pay by Bank transfer or PayPal. The order will not be sent to production until we have registered your payment.

If you are ordering products that will require customization, you need to choose the invoice payment option so we can make all necessary amendments to your order before we can send a correct invoice. Here you can still request to pay via PayPal and we will create for you a PayPal invoice.

The above also applies to customers who have selected invoice payment (bank transfer) but would rather change this to PayPal payment. Please email [email protected] to make a change.

Please note, if your customized products will need to be longer than our standard sizes and measuring more than 240cm, the shipping cost will rise by 25% as per our carrier tariff.

Can I return my products and get a refund?

All the fronts are made to a customer order; therefore, they are not subject to refunds unless they are damaged in transit. For more information, please check our T&C in section 3. Return of purchased products.

Only kitchen handles are standard products that can be returned in the original packaging and a refund can be issued.

How do I measure fronts to avoid problems with incorrect measurements?

To avoid ordering the wrong sizes, you will need to measure both the width and height of your current fronts. If you are struggling with this, Noremax recommends you contact your local carpenter who will be able to assist you.

Likewise, if you are buying a brand-new kitchen from Ikea minus the fronts, it is advisable to speak to a member of staff at IKEA who should be able to provide you with all the measurements and specifications that you’ll need.

What if my kitchen is not from IKEA? Can I still order fronts from Noremax?

Our standard kitchen front measurements are designed to fit IKEA kitchens however if you have another brand of the kitchen, we are still able to help you. Noremax can produce custom-made fronts for your kitchen, so do not hesitate in getting in touch.

If you would like us to help transform your kitchen, you would need to firstly select the design you like, and then provide a detailed list of all front’s measurements in mm.

In such instances, you would need to take full responsibility for the provided measurements and so it is recommended that you get the assistance of a professional carpenter or architect if required. Customized fronts will come with the hinge holes placement the same as the original IKEA closest size or can be made without pre-drilled holes.

Customization service will be charged extra and quotations will be provided separately.

Please note: If you are interested in Noremax producing custom replacement kitchen cabinet fronts, you will need to submit your request via email to your local Noremax representative as this is classified as a special order.

If you are ordering products that will require customization, you need to choose the invoice payment option so we can make all necessary amendments to your order before we can send a correct invoice. Here you can still request to pay via PayPal and we will create for you a PayPal invoice.

Please note, if your customized products will need to be longer than our standard sizes and measuring more than 240cm, the shipping cost will rise by 25% as per our carrier tariff.

Delivery

Is there a pick-up point?

No, we do not have a pick-up point as the fronts are sent directly from the factory in Norway to customers.

What's the delivery time?

Our production time takes 5-6 weeks for most of the designs.

Linoleum, Classic Max and Classic Max Mesh/Glass take 6-8 weeks.

Delivery time will vary depending on the destination country. We cannot guarantee the exact delivery time as this is in full determined by the shipping provider.

Bank holidays and certain times of the year (e.g., Christmas and summer) are something that can affect delivery time. Also, there might be unpredictable situations like shortage of drivers or effects of COVID-19 restrictions delaying your shipment but we will do our best to communicate this on the top of our home page.

Stock items such as handles, legs (if purchased on their own) and samples will be sent within 1-3 weeks including delivery time.

When your order is ready for dispatch you will receive a tracking link to follow. Once your goods will clear the customs at the destination country, you will be contacted by the shipping company to arrange an exact delivery date.

Does Noremax deliver to UK Islands?

Yes, however, the delivery cost will be higher and the quotation will have to be obtained separately from the delivery company.

Please contact us if you are from Channel Island, Guernsey, Jersey, or any other UK Island, seeking to order our products.

Design and product specifications

What materials do Noremax use for each model and why do you choose them?

The majority of our fronts are made of high-quality furniture board MDF. Sourced from natural raw materials, MDF is very durable and does not warp or crack. Even with extreme changes in humidity and temperature, there’s very little chance of damage to your cabinet doors. Made from very fine particles, MDF does not have a noticeable grain which results in a better and smooth finish, especially when the board is painted.

In terms of the ranges, we offer here at Noremax the following fronts are made of MDF and then be painted to produce a very smooth appearance; Basic, Instyle, Ontime, Elegance, Circle, Exit Classic, and Classic Style.

Our Nordic fronts are also made of MDF, but these fronts are then covered with ash or oak veneer which highlights the beautiful natural structure of the wood. Depending on your personal preferences, these fronts can be painted, varnished, or stained.

Classic Max fronts are made of MDF covered with ash wood veneer and it has solid ash wood frame rather than MDF. These fronts can also be painted, varnished, or stained.

Nordic+ fronts are made of birch plywood (6 layers) and are covered with ash or oak veneer that has vertical wood grains. Depending on your personal preferences, these fronts can be painted (only ash not oak), varnished, or stained.

Linoleum fronts are made of MDF covered with Linoleum at the front and oak veneer at the back and on the edges. Linoleum has a standard matte finish and it comes in 20 different colours. Oak veneer can be oiled to retain the natural wood colour or it can be stained and treated with oil on top (we offer 12 stain colours).

Mesh fronts collection is made of MDF frame (except Mesh Classic Max which has ash wood frame) and perforated metal. They can only be painted.

Bamboo fronts are made of compressed Moso bamboo treated with a matte clear lacquer and it comes in 2 colour options: natural and caramel.

Can you explain more about front models which have grip handles and about the ones which require handles upon installation? Where can I find push-to-open systems?

Here at Noremax, we offer plenty of options when it comes to handles. We offer a range of models with integrated grip handles (look at our models Instyle, Ontime, Circle, Exit, and Elegance). For other models which don’t have grip (engraved) handles, you will need to install your chosen handles or push system at your own discretion.

Across our website, we offer a wide range of handles for you to choose from. However, if you are looking for push-to-open systems, in particular, we recommend you visit IKEA. Furthermore, if you are not confident in installing handles or push-to-open systems, we recommend you contact a local carpenter who will be able to assist you.

Are all doors/drawers made with holes for hinges and come with hinges and screws like IKEA’s parts?

All Noremax standard fronts come with pre-drilled hinge holes. Screws and hinges will need to be purchased separately at IKEA. 

The plinth is the only part that comes with plinth clips. Clips are holding the plinth upright against cabinet bases by clipping onto the cabinet legs.

Please be advised that if you use different screws than the ones provided with IKEAs hinges you need to make sure the length of those screws is no longer than the thickness of the fronts.

***Please note if you order customized doors the hinge holes placement will be the same as the original front size and not adapted to the new size. We can send the front without pre-drilled hinge holes if you wish us to do so (please let us know in advance). Alternatively, you can provide an exact drawing with a new hinge holes placement but there will be an additional charge for this service.

Do hinges come with Noremax fronts?

In the same way, as in IKEA, no hinges are coming with our fronts. We do not sell accessories (such as hinges, screws drawer rails, etc) but instead, we recommend going to IKEA which has a very good selection of all necessary fittings.

What do left and right hung mean?

For ease of reference, the left hung means that the hinges are on the left side. In contrast, right hung means that the hinges are on the right side.

Is it possible to get the fronts delivered with the holes for the handles?

The front doors are delivered without holes for the handles to avoid mistakes.

The handles are mounted on the spot with a screw coming with the handle and it’s normally screwed from the back of the front.

Do you provide screws for handles?

Yes, handles come with screws. The screws are adapted to the thickness of the front. Most of our fronts are 16 or 19 mm thick and you will get appropriate screws for them if you order handles from our collection.

Can I mix door styles on the same furniture?

You can mix the doors providing they have the same thickness across one row or are placed in different rows (not next to each other).

E.g., Basic is 16 mm thick and Instyle is 19 mm thick so you will see a difference if the fronts are put next to each other.

You can check out the door thickness info on the top of each style before considering mixing the styles.

Will the Faktum drawer 60 x 9 cm have an engraved handle?

The drawer 60 x 9 cm doesn’t have adequate front space to accommodate the engraved handle for handless designs and will be sent blank.

Will Noremax Classic designs have the frame on all fronts?

Our Classic, Classic Style and Classic Max models have a 7cm wide frame on the front. This will apply to all doors and drawers accept the below sizes:

60 x 10 cm (Metod)

30 x 13 cm (Faktum)

50 x 13 cm (Faktum)

60 x 9   cm (Faktum)

60 x 13 cm (Faktum)

80 x 13 cm (Faktum)

The above sizes don’t have adequate front space to accommodate the frame. They will be frameless but with the same thickness as the framed fronts.

Please note, that side panels are also frameless, they will come as one plain panel.

Is the thickness of Noremax side panels the same as IKEA’s?

All our side panels are 12mm thick (except Linoleum – 14mm and Bamboo – 20mm) and almost all are made in the Basic model. This is not IKEA’s standard thickness.

If you require a different thickness of the side panel this can be customized for you for an extra charge. The thickest we can make the side panel is 19mm.

Do the side panels match the same design as the other fronts?

Side panels will be painted in the same colour as the rest of the fronts and they will have the same finish however, all side panels are frameless, without any profile or pattern.

Most of them are 12 mm thick and are always made from the same material as fronts.

On special requests, we can match side panels to the same desired door’s design and also make them in nonstandard dimensions however this will occur an additional charge.

Do you have an IKEA Faktum drawer front 6.8 x 39 cm?

The smallest drawer fronts for the last Faktum series are 30 x 13 cm and 60 x 9 cm

Are the side panel sizes are the exact measurements?

Noremax side panel measurements for kitchens/storage/sideboards are rounded the same way as IKEA’s. Please note IKEA rounds the sides with a width of 62cm to round number but the actual measurement is 61.5cm. To read more about the exact measurements please visit IKEA’s website.

Please note that IKEA’s cabinets are usually 59cm deep (not 60cm) but the system builds 1cm with the installation parts. The side panel should be adjusted to the front and cabinet. If the customer wants for example Linoleum fronts to cover the gap to the wall they might need to order a custom side panel.

Faktum kitchens on our website have the same side panel measurements as Metod kitchen. If customers want different sizes they need to customize them or pay Noremax to customize them.

PAX wardrobe side panels have the exact measurements on our website.

Maintenance

How can I reduce damage to my fronts?

To maximize the lifespan of your cabinet fronts, you must follow instructions on how to reduce the risk of damage. All of our fronts are sprayed with a high-quality lacquer but incorrect care could cause damage to the surface. Do not wash or scrub the cabinet fronts with strong chemical cleaning products as this can cause discolouration or damage to the surface.

Special care should be taken when using your oven; always keep the oven doors shut when in use to prevent damage to the kitchen cabinet fronts caused by high temperatures. Similarly, you should also take care of the front of your dishwasher if you have one to reduce the water and steam affecting the kitchen cabinets.

How to clean Noremax products?

To keep your kitchen fronts, sides of cabinets, and other lacquered elements looking their best we advise that you use a soft, damp cloth to clean. If required, a mild detergent such as soap may be suitable. After cleaning, wipe dry immediately and thoroughly. You mustn’t use any other chemicals; these can cause discoloration and act as an abrasive which will irreparably damage your fronts.

For more on how to clean our fronts, please see https://www.noremax.com/uk/principles-of-care/.

Will Noremax fronts start to crack above the hob, as well as by the dishwasher in time?

Our fronts are designed to withstand the demands of daily life for many years. For industrial kitchens, we recommend using epoxy paints which will protect and extend your kitchen’s durability and resistance to damage. Noremax treats the kitchen cabinet fronts with two-component acid-cured paint from Akzo Nobel, a leading global paints and coatings company for domestic kitchens.

To keep the fronts in a good condition both aesthetically and in terms of their function, do not use strong chemicals on them. Furthermore, kitchen cabinet fronts should not be exposed to extreme conditions such as excessive heat or moisture. If they become water damaged, they must be dried thoroughly and immediately.

At Noremax, our fronts are manufactured using high-quality, natural materials and offer fantastic protection against crackling, regardless of the finish you choose.

Our fronts are covered with primer and 2 coats of paint but as with any painted product on the market, if they are not used correctly, they can show signs of use after few years.

Finally, with us, you get a 4-year warranty, provided that the installation and maintenance instructions are followed.

Colours, gloss and finishes

What Range of colours can I choose?

At Noremax, we pride ourselves on the range of colours that we offer buyers. This includes a custom matching service that can duplicate any colour you provide us – ensuring that your product arrives looking exactly the way you need it to (you must have an NCS code matching the colour you like).

We work from NCS, Jotun, or Farrow & Ball colour codes, so you can take your time selecting your complimenting colour palette and we will handle the rest.

What if I need just one front? Will there be a difference in the colour shade? Do I have to change all fronts?

If you are planning on remodeling only part of your kitchen, there’s always a small risk that the colours will not match completely even if you provide the NCS colour. Unfortunately, due to the production of the fronts in batches, there’s a chance that the level of gloss and colour shade may differ from the rest of your kitchen.

Several other factors can affect the colour of your kitchen cabinet’s fronts including exposure to the sun, chemical products used for cleaning, or the age of your existing kitchen as paint colours will discolour over time. To ensure your kitchen cabinets match 100% it is strongly advised that you change all fronts at the same time.

Please note that there is a min order fee of £188 to cover start-up costs so if you order just one front which will cost less than the mind order fee you will still have to pay the full £188 plus delivery cost.

I only have the name of the colour from Ikea, what do I need to do to be able to order from Noremax?

To complete your replacement fronts order, you must provide the NCS code, F&B, or Jotun paint name or code for your chosen colour. We do not have a list of colours provided by IKEA so it is important you source this information before placing your order with Noremax. 

If you don’t look for a precious shade you can choose from the most popular colours on our website (they are not IKEA colours).

If you are struggling to find the information you require about the colour, we recommend that you ask your local paint supplier to assist. Most of them will be able to scan your desired colour or provide an NCS code index and mix for your sample. However, this does not guarantee 100% colour integrity. The difference may be minor.

Please note: Noremax accepts no responsibility if you supply us with the incorrect NCS code so you must make sure all information is true and correct upon submission to us.

What types of gloss do you offer?

Matte (10% sheen)

Satin (20% sheen)

Semi-gloss (40% sheen)

Semi-gloss (40% sheen)


Satin (20% sheen)


Matte (10% sheen)

Is there a curing time for lacquered fronts?

We use industrial varnish from Akzo Nobel, after 4 weeks this varnish is 100% hardened on the fronts. You can use the fronts when receiving them but take extra care when mounting to avoid damage and scratches. The smell of the colour may feel a little strong when opening the package, but it disappears relatively quickly with the help of airing out.

Does the price include colour and gloss?

Yes, the price includes colour and semi-gloss. There’s an additional cost of 5% for satin and 10% for a matte finish.

Does Noremax use the actual Farrow & Ball / Jotun paint to paint the fronts?

No. We use trusted custom paint made for the manufacturers which are mixed with your chosen gloss type (semi-gloss, satin, matte). 

The colour is being created based on the NCS codes we have for Farrow&Ball and Jotun paints. They will provide the closest match possible to the original colour. A minor difference may occur between our paint and the original colours.

Measurements and customizations

What if my kitchen is not from IKEA? Can I still order fronts from Noremax?

Our standard kitchen front measurements are designed to fit IKEA kitchens however if you have another brand of the kitchen, we are still able to help you. Noremax can produce custom-made fronts for your kitchen, so do not hesitate in getting in touch.

If you would like us to help transform your kitchen, you would need to firstly select the design you like, and then provide a detailed list of all front’s measurements in mm.

In such instances, you would need to take full responsibility for the provided measurements and so it is recommended that you get the assistance of a professional carpenter or architect if required. Customized fronts will come with the hinge holes placement the same as the original IKEA closest size or can be made without pre-drilled holes.

Customization service will be charged extra and quotations will be provided separately.

Please note: If you are interested in Noremax producing custom replacement kitchen cabinet fronts, you will need to submit your request via email to your local Noremax representative as this is classified as a special order.

If you are ordering products that will require customization, you need to choose the invoice payment option so we can make all necessary amendments to your order before we can send a correct invoice. Here you can still request to pay via PayPal and we will create for you a PayPal invoice.

Please note, if your customized products will need to be longer than our standard sizes and measuring more than 240cm, the shipping cost will rise by 25% as per our carrier tariff.

How Noremax products can be customized?

Each of our items, whether they are handles, storage, sideboards, or kitchen doors can be customized to commercial standards. We understand that many of our customers want to inject some of their own personality and style into their home and all of our products carry a range of bespoke options to help empower you to own the home you envision.

This includes customizing the finish of our handle range; the type of material that you wish to use for your doors or choosing the specific colour or gloss you would like for your products before they are delivered.

Are the measurements you have on the website exactly the same as IKEA’s?

Yes, the measurements are (as IKEA also gives them) in the whole CM. However, the actual measurements on the fronts themselves are usually made with negative tolerances. This is done because there needs to be a tiny clearance so you can open the fronts without them touching.

If the measurement does not show full CM’s, please round up to the nearest CM’s. For example, 297 mm would be referred to as 30 cm.

Faktum kitchen fronts will also show rounded measurements but the exact sizes can be found under the question mark next to each product.

Will the dishwasher front fit any dishwasher?

IKEA designed their kitchens to only fit the dishwashers they offer. If you have purchased a dishwasher elsewhere or already had one before buying IKEA’s kitchen, please be aware that neither ours nor IKEA’s dishwasher front will not fit perfectly. You may find you will have to make custom adjustments. 

General

Does Noremax have a showroom?

Yes, we have a showroom in Oslo, Norway & Stockholm, Sweden.

In the UK we collaborate with FM&G in London who have some of our samples available for viewing. They can be seen any time from Mon-Fri 9-5 at the below address:

Fitted Mirrors and Glass Ltd

Unit 8, Ellerslie Square Industrial Estate, Brixton Hill, London SW2 5DZ

Can you tell me a little more about Noremax?

We are a Norwegian manufacturing company that specializes in th